Frequently
Asked
Questions

Frequently Asked Questions

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Yes. Satellite Internet is considered to be more secure than other means of connectivity. This is because intercepting the beam between the dish and the satellite is far more difficult than intercepting the signal in a physical cable.

When using satellite imagine a giant beam being sent when you click send on an email up to the satellite. The email is broken down into digital pieces that only our satellite can piece back together – keeping your confidential data more secure than terrestrial Internet!

Absolutely anywhere! MorClick is fibre infrastructure, telephone line, and mobile signal tower independent. This means that our satellite offerings are available everywhere – no matter how remote your location is. Apart from your equipment installation and subscription, all you need is a clear view of the sky.
Yes. Swazisat is sufficiently fast, robust and reliable to support students to fully and successfully participate in online learning experiences; including access to online learning tools, web-based rich content (such as video), interactive digital textbooks, e-books, online assessments and student & teacher conferencing.
Yes, you can! Swazisat Satellite Internet Solutions puts entertainment and working from home at your fingertips. Swazisat Satellite Internet Solutions are ideal for:
  • Streaming videos, music and movies;
  • Video conferencing;
  • Working from home;
  • Online shopping;
  • Online banking;
  • Holiday planning;
  • Web surfing;
  • Social Networking like Facebook, Instagram, LinkedIn, Pinterest, more!
For example, Netflix streaming requires a download speed of 1.5 Mbps for low quality, 3 Mbps for SQ quality, and 5 Mbps for HD quality, so any of MorClick’s Satellite Internet Solutions can comfortably handle any binge-watching needs!
It is also ideal for streaming music via applications like Spotify and Napster. Music giant Spotify for example only requires .096 Mbps of speed for streaming on your phone and .1670 Mbps to listen on your computer or tablet. Swazisat also delivers good video chat capability. Video chat users, according to Skype, need 1.5 Mbps download and 1.5 Mbps upload, while video calls with multiple people need 8 Mbps to download.
Swazisat partners with the communities where we install, making support and service a part of the community revenue stream. This means that should you ever encounter problems – the appointed service provider is in your community and available to answer questions and provide solutions.
We are affordable. Swazisat invests in our customers by providing free standard equipment infrastructure and installation*. And all our packages offer unlimited data. Swazisat offers different package options to suit your needs.
Your smart device sends a signal request through your modem to your Swazisat satellite dish and then up to our orbiting satellite, which sends a signal to us. Then, we transmit the signal back to the satellite, then to your dish, your modem, and finally, your smart device. All of this happens in less than half of a second!
It can be mounted on a roof, wall or via a pole mount on the ground. 
The aim here is to ensure that our subscribers do not notice the effect of the weather on the signal. The service is designed to cope with most weather conditions, including wind speeds of up to 100mph. During periods of extremely heavy rain or snow, the radio signals may become attenuated (reduced). There are sophisticated, automatic measures to effectively increase the power of your system to compensate for any attenuation by using Adaptive Coding & Modulation (ACM). ACM enables the system to automatically react to the effects of rain fade.
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